Manager’s Messages

How Do I Shut My Unit Water Off For A Repair?

How do I shut my water off for a plumbing repair?

Water shut offs can be completed Monday – Friday, after 9:00 am and preferably ending by 3:00 pm. Most shut offs are done in 2 or 4 hour blocks depending on the work. Please provide at minimum a 24 hour notice for any shut down requests in order to provide your neighbors information regarding the loss of water. These requests can be made with management at 619-595-0003 or rpreston@actionlife.com

What do I do in an emergency???

If this issue is after hours or weekends, please call 1-800-400-2284 and dial 1 for emergency assistance. A manager will contact you to determine if a vendor needs to be dispatched.

For emergencies during business hours, please contact the management office 619-595-0003 so the water can be turned off immediately.

Management emailed this information out to the residents along with a water intrusion protocol with more detailed information on water emergencies. If you did not receive this information, contact management and it can be emailed to you.


5 Year Fire Sprinkler Inspection **Mandatory****

Dear Resident(s),

Park Boulevard West is currently due for its 5-year fire sprinkler inspection as required by California Title 19 and NFPA 25. During this inspection we are required to visually inspect all fire sprinkler heads inside of units on the property.

You have the following options for service in your unit:

1. Be home. Please check the schedule below for your appointment time.

2. Provide a key to management. Please check to make sure you have an up to date key on file.

Unit’s 1409 through 1516 8-10am on Tuesday 9/6/16

Unit’s 1303 through 1408 10-12pm on Tuesday 9/6/16

Unit’s 1110 through 1302 12-2pm on Tuesday 9/6/16

Unit’s 1101 through 1108 12-2pm on Tuesday 9/6/16

Unit’s 2502 through 2612 8-10am on Wednesday 9/7/16

Unit’s 2301 through 2501 10-12pm on Wednesday9/7/16

Unit’s 2101 through 2212 12-2pm on Wednesday 9/7/16

If you cannot provide access to your unit a locksmith will be utilized to enter on Thursday, September 8th. A locksmith charge of $100 will be assessed to your account.

Please contact the management office should you have any questions.


Water Intrusion Protocol Information

We would like to provide you with a protocol to follow in the event your unit sustains water damage and/or a back-up. We understand plumbing issues typically occur at inopportune times, so we have prepared a step by step plan for your reference.

If a leak occurs during normal business hours…

1. If you notice a leak, back-up, or water damage during normal business hours (Monday-Friday 9am-5pm) please contact the onsite office immediately at 619-595-0003.

2. If no one is available to take your call in the onsite office, please immediately call Action Property Management’s Community Care Department at (800) 400-2284. Your call will be routed to a live representative that can provide you with immediate assistance.

If a leak occurs after hours…

1. As soon as you notice water, immediately call (800) 400-2284. You will hear Action Property Management’s message. Press “1” to be directed to a live person.

2. Provide the answering service with as much pertinent information as possible. Make sure to include the following:

Your Name

Your Unit

Contact Phone Number

Where the water is coming from (ie ceiling, toilet overflow, kitchen sink)

What to expect when I call Action:

You will reach Actions dispatch center, where a representative will contact the afterhours Community Manager for Park East. Once you receive a call back from the on call manager, you can provide further information regarding your plumbing issue. The Community Manager will then call the appropriate vendor out to provide service as soon as possible. Although we will make every effort to call you back immediately, there may be a brief delay. So for immediate plumbing assistance you can call the buildings preferred vendor California Comfort Systems at 858-564-1150 in conjunction with your call to Management.


Building Rules Reminders

Disturbances/Nuisances

Residents are responsible at all times for the reasonable conduct of themselves, their occupants and guests. Loud or boisterous conduct anywhere on Park Boulevard West property, including your residence, which disturbs the comfort and quiet enjoyment of others, is prohibited. The volume of radio, stereo sets, television, and musical instruments shall be held at a reasonable level at all times so other residents are not disturbed. After 10:00 p.m. the volume must be significantly reduced so as not to disturb other residents. In the event a neighbor or guest is causing a disturbance, the person being inconvenienced should call on-site security at 619-846-7049 between the hours of 9pm-5am.

Pets

It has been noticed on multiple occasions that resident’s pets are peeing in the elevator, carpet outside of the elevators and are not cleaning up the mess. This lack of cleanup has created staining and smell of urine in these areas. If the responsible party is noticed not cleaning up or leaving the mess, the owner will be called to a hearing and fined for the damage to the common area and lack of clean up after their pets. The first fine for this violation is $200-400 and it doubles for every subsequent violation.

Patios/Balconies

No exterior clothesline shall be erected or maintained or hung on balconies or railings within the Project and there shall be no exterior drying or laundering of clothes or any other items on any Exclusive Use Common Area or Association Property. No patio, deck, balcony or parking spaces shall be used for storage purposes, including, without limitation, the storage of bicycles. Management will be issuing letters to the unit owner regarding the above violations.


Annual Fire Alarm Testing Notice

Tri-Signal will be out on Thursday, July 28th to perform the annual fire system test. During this time, you will hear the buildings alarms going off intermittently throughout the day on:

Thursday, July 28, 2016

from

9:00 a.m. – 3:30 p.m.

During the testing, you may want to take your pet outside of the building, primarily dogs, as the intermittent alarm going off may cause distress to your pet.

We appreciate your patience and cooperation during the maintenance.

Please contact Management if you have any questions.


Have You Thought About Volunteering for the Board of Directors?

Currently there is one (1) available position to be on the Board of Directors at Park Blvd West, which recently was vacated and has 18 months left on the term. If you are an owner in the building and feel like you want to get more involved in the community, please contact the manager for a candidate statement form and return to the management office by mail or email at 550 Park Blvd, San Diego, CA 92101 or rpreston@actionlife.com.

Note: To be eligible for this volunteer position, we request you are available to attend most/all meetings and are available to correspond via email on building issues.


Having Air Conditioning Issues?

What do I do when my AC is not working?

If you are having issues with your Air Conditioning, you will need to contact an HVAC company to investigate the issue further as this service is the owner’s responsibility to repair or replace. If your appointment requires roof access it can be completed Monday – Friday, from 9:00am – 5:00 pm. Please provide at minimum a 24 hour notice for any repair/appointment requests in order to provide roof access for the vendor. These requests can be made with management at

619-595-0003 or rpreston@actionlife.com

What do I do if water is leaking from my bathroom AC panel?

Turn off your AC…A large majority of the time this is due to running your AC and the condensation line is plugged or backed up. You will notice this water from either the ceiling drain over your shower/tub or from water dripping out of your access panel from both drain lines not functioning properly.

If you do not have an HVAC contact, below is the contact information of the company that completes the common area maintenance and repairs for the Association. Please let me know if you have any questions regarding this protocol for repairs.

California Comfort System 858-564-1150


Upcoming Window Washing Service Notice

Please be advised that on Monday, June 20th – Wednesday, June 22nd from 8:00 AM to 5:00 PM, Barry’s Window Cleaning will be cleaning all exterior windows for Park Boulevard West Owner’s Association with the exception of the private balconies. In order to keep your privacy we request that you close your blinds during this project.

Barry’s Window Cleaning is offering balcony window cleaning to all unit owners. The cost for cleaning private balcony slider is $25. If you wish to take advantage of this offer, please stop by the Management Office to make your payment and pick up a sign for the window washers. Payment needs to be made by check to “Park Blvd West HOA”

If you wish to have your balcony windows cleaned, please cover or remove all personal items on your balcony and post the sign inside your balcony window. Park Boulevard West Owners Association, Action Property Management Inc, and Barry’s Window Cleaning are not liable for any damages if you wish to have this additional service provided to you.

Please e-mail or call Management if you should have any questions at 619-595-0003, rpreston@actionlife.com


Rock and Roll Marathon Information

This is a friendly reminder that the Suja Rock ‘n’ Roll San Diego Marathon & 1/2 Marathon and Saturday 5k is this Saturday and Sunday. Click on the links below for important race week information. To help avoid road closure on race day download the Waze app to your smart phone!

Course Map
Road Closures
No Parking Information
Interactive course map
Waze Navigation App
Visit our website for additional road closure and access information. Please contact us with any questions, comments or concerns.


Water Intrusion Protocol

We would like to provide you with a protocol to follow in the event your unit sustains water damage and/or a back-up. We understand plumbing issues typically occur at inopportune times, so we have prepared a step by step plan for your reference.

If a leak occurs during normal business hours…

1. If you notice a leak, back-up, or water damage during normal business hours (Monday-Friday 9am-5pm) please contact the onsite office immediately at 619-595-0003.

2. If no one is available to take your call in the onsite office, please immediately call Action Property Management’s Community Care Department at (800) 400-2284. Your call will be routed to a live representative that can provide you with immediate assistance.

If a leak occurs after hours…

1. As soon as you notice water, immediately call (800) 400-2284. You will hear Action Property Management’s message. Press “1” to be directed to a live person.

2. Provide the answering service with as much pertinent information as possible. Make sure to include the following:

Your Name

Your Unit

Contact Phone Number

Where the water is coming from (ie ceiling, toilet overflow, kitchen sink)

What to expect when I call Action:

You will reach Actions dispatch center, where a representative will contact the afterhours Community Manager for Park West. Once you receive a call back from the on call manager, you can provide further information regarding your plumbing issue. The Community Manager will then call the appropriate vendor out to provide service as soon as possible. Although we will make every effort to call you back immediately, there may be a brief delay. So for immediate plumbing assistance you can call the buildings preferred vendor California Comfort Systems at 858-564-1150 in conjunction with your call to Management.


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Location

550 Park Boulevard
San Diego, CA 92101
phone | (619) 595-0003
fax | (619) 595-0004

Management Team

General Manager
Jessica McCarron | jmccarron@actionlife.com

Manager Assistant
Magnolia Plascencia| mplascencia@actionlife.com

Management Company

Action Property Management
www.actionlife.com
Regional Office
1133 Columbia Street, Suite 104
San Diego, CA 92101
phone | (949) 450-0202