How Do I Shut My Unit Water Off For A Repair?
Posted By kdub on September 7, 2016
How do I shut my water off for a plumbing repair?
Water shut offs can be completed Monday – Friday, after 9:00 am and preferably ending by 3:00 pm. Most shut offs are done in 2 or 4 hour blocks depending on the work. Please provide at minimum a 24 hour notice for any shut down requests in order to provide your neighbors information regarding the loss of water. These requests can be made with management at 619-595-0003 or email@example.com
What do I do in an emergency???
If this issue is after hours or weekends, please call 1-800-400-2284 and dial 1 for emergency assistance. A manager will contact you to determine if a vendor needs to be dispatched.
For emergencies during business hours, please contact the management office 619-595-0003 so the water can be turned off immediately.
Management emailed this information out to the residents along with a water intrusion protocol with more detailed information on water emergencies. If you did not receive this information, contact management and it can be emailed to you.